Privacy Policy

This Privacy Policy applies to The Conscious Trader Academy, operated by Elite Coaching LLC-FZ ("we", "us", "our"). Our website is located at theconscioustraderacademy.com. If you have any questions about this policy or how we handle your personal information, please contact us at [email protected].

We collect information you provide directly to us, including: • Name and email address when you complete the Trader Diagnostic quiz, sign up for our newsletter, submit an application, or purchase a course or programme. • Payment information processed securely through our third-party payment providers (Stripe, LearnWorlds). We do not store your full card details on our servers. • Communications you send us via email or contact forms. • Survey and diagnostic responses submitted through ScoreApp or similar tools. We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs, via standard web analytics tools.

We use the information we collect to: • Deliver and manage your access to courses and programmes on the LearnWorlds platform. • Send you course-related communications, updates, and support. • Send marketing emails and newsletters where you have opted in (you can unsubscribe at any time). • Respond to your enquiries and applications. • Improve our website, content, and services. • Comply with our legal obligations. We will never sell your personal information to third parties.

If you are located in the European Economic Area or United Kingdom, we process your personal data on the following legal bases: • Contract: to fulfil our obligations when you purchase a course or programme. • Legitimate interests: to improve our services and communicate with existing customers. • Consent: for marketing emails and newsletters. You may withdraw consent at any time by clicking "unsubscribe" in any email. • Legal obligation: where required by applicable law.

We share your information only with trusted third-party service providers who assist us in operating our business, including: • LearnWorlds — our online course platform (course delivery and student management). • Stripe — payment processing. • ScoreApp — quiz and diagnostic delivery. • Go High Level (GHL) — CRM and email marketing. • Google Analytics — website analytics (anonymised). All third-party providers are contractually required to protect your data and may only use it for the purposes we specify.

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you request deletion of your account or data, we will action this within 30 days, subject to any legal retention requirements.

Depending on your location, you may have the following rights regarding your personal data: • Access: request a copy of the personal data we hold about you. • Correction: request that we correct inaccurate or incomplete data. • Deletion: request that we delete your personal data ("right to be forgotten"). • Restriction: request that we restrict processing of your data. • Portability: request your data in a structured, machine-readable format. • Objection: object to processing based on legitimate interests. • Withdraw consent: for any processing based on consent. To exercise any of these rights, please email [email protected]. We will respond within 30 days.

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. These include: • Essential cookies: required for the website to function. • Analytics cookies: help us understand how visitors use our site (e.g. Google Analytics). • Marketing cookies: used to deliver relevant content and track campaign performance. You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality.

We are based in the United Arab Emirates (Meydan Free Zone, Dubai). If you are located outside the UAE, your information may be transferred to and processed in the UAE or other countries where our service providers operate. We take appropriate steps to ensure your data is protected in accordance with this policy and applicable law, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Elite Coaching LLC-FZ Meydan Free Zone, Dubai, United Arab Emirates Email: [email protected] Website: theconscioustraderacademy.com